Privacy Policy

1. Information We Collect

We may collect information you provide when creating an account, placing an order, requesting support or making a payment, such as your name, phone number, email address, delivery details and order information.

2. How We Use Information

Information is used to operate the store, process orders and payments, provide delivery, communicate order updates, prevent fraud, provide customer support and meet applicable legal obligations.

3. Payment Information

Do not share your UPI PIN, OTP, card PIN, password or full banking credentials with KARTIVO. Manual UPI verification may require an order reference or UTR.

4. Cookies & Sessions

Essential cookies and sessions are used for account login, security and shopping-cart functionality.

5. Security & Retention

We use reasonable technical and organisational measures to protect account and order information. Records may be retained as reasonably necessary for fulfillment, accounting, security, disputes and legal obligations.

6. Contact

For privacy questions, contact the store administrator using the support details configured on this website.